The Children's Hospital of Philadelphia (CHOP) PolicyLab, in partnership with the CHOP Primary Care Network, is leading the development of an integrated, health system-based response to family's health related social needs (HRSNs), with a specific focus on early childhood education and child care access.

As pediatric primary care increasingly serves as a universal touchpoint for identifying social needs, CHOP has implemented enterprise-wide screening to identify barriers impacting child health and well-being.  Child care has emerged as one of the most prevalent unmet resource needs.  In response, CHOP is building a coordinated model that moves beyond identification to deliver timely, effective, and scalable support for families.

PolicyLab's Community Clinical Systems Integration (CCSI) initiative is at the forefront of this effort; designing and implementing a sustainable approach to child care navigation that integrates clinical care, family support, and community systems.  To support these efforts, CHOP PolicyLab is seeking a self-motivated professional to serve as Clinical Research Coordinator - Child Care Navigator, a multifaceted role that combines direct family support with systems development.  This position will serve as a key contributor to both:

• Direct implementation of child care navigation services at Cobbs Creek Pediatric Primary Care, which functions as a primary implementation and learning site, and
• Enterprise-wide development of child care responses to HRSN screening.

This role is both service-delivery and systems-building – translating frontline experience into scalable solutions that strengthen how healthcare responds to family child care needs.  The individual will act as a child care content expert, navigator, educator, and cross-system liaison – supporting families in accessing quality child care while informing the development of workflows, partnerships, and tools that strengthen CHOP's system-wide response.

What you will do

Core responsibilities

• Serve as a primary point of contact for childcare navigation referrals at the West Philadelphia Cobbs Creek primary care network site, supporting Primary Care Physicians, Social Workers, Community Health Workers and other care team members.
• Monitor and manage incoming childcare referrals and ensure timely outreach and follow-up to families in alignment with program workflows and response standards.
• Deliver a tiered model of child care navigation support based on family need and complexity: Engage families (via phone, text, email or in the pediatric primary care setting) to provide universal and individualized resources that support families' needs to navigate eligibility for available child care and other related early education supports; For families requiring additional support, build trusted therapeutic relationships using reflective practice and motivational interviewing to identify barriers and support informed decision-making about quality child care; Coordinate across healthcare, early childhood, and community systems to address child care barriers, including communication with childcare providers, subsidy programs, Early Intervention, behavioral health services, and programs serving children with medical complexity.
• Ensure equity access by utilizing interpretation services and adapting communication to families' preferred languages and communication needs.
• Maintain accurate, timely and complete documentation of all family interactions, referrals, and outcomes within required systems (i.e. REDCap and EPIC)
• Maintain study source documents
• Report adverse events
• Understand good clinical practice (GCP) and regulatory compliance
• Educate subjects and family on protocol, study intervention, etc.
• Comply with Institutional policies, standard operating procedures (SOPs) and guidelines
• Must comply with federal, state, and sponsor policies

Education Qualifications

• Bachelor's Degree - Required
• Master's Degree in a related field - Preferred

Experience Qualifications

• At least two (2) years of clinical/research coordination experience - Required
• At least three (3) years of clinical/research coordination experience - Preferred

Skills and Abilities

• Basic knowledge of IRB and human subject protection
• Excellent verbal and written communications skills
• Strong time management skills
• Ability to collaborate with stakeholders at all levels

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.

SALARY RANGE:

$58,300.00 - $72,900.00 Annually

For more information and to apply for this position, please visit Careers at CHOP. 

A Brief Overview
This role coordinates complex clinical and/or research program activities and provides high-level administrative and program support.

What you will do

• Clinical / Program Coordination
• Coordinate and track complex and matrixed clinical, program or research activities.
• Serve as the main point of contact and as a liaison for research activities and projects.
• Organize, monitor and assist with the review, editing and submission of documentation including grants, manuscripts, galleys, proofs, articles, publications and presentations.
• Manage the maintenance and improvement of research or clinical protocols and processes.
• Organize and assist with financial functions including budgets, reimbursements, invoices, expenses, purchase orders, renewals, funding, variances and financial reports.
• Maintain systems, databases, procedures, and websites for records and reporting.
• Maintain program metrics and related tools and regularly reports results.
• Coordinate information collection, compilation and dissemination as required.
• Administrative Support
• Assist in the preparation and coordination for meetings, interviews, committees, conferences and calendars including schedules, travel, agendas and minutes.
• Prepare presentations, letters, reports, memoranda, and related materials.
• Assist in message creation and development including website content, fact sheets, correspondences, emails, lectures, social media posts and other formats.
• Track and manage materials and inventory, and coordinate supply purchasing
• Other duties and administrative support projects as needed.

Education Qualifications

• High School Diploma / GED - Required
• Bachelor's Degree - Preferred

Experience Qualifications

• At least five (5) years of research, coordination or administrative experience - Required
• At least seven (7) years of research, coordination or administrative experience - Preferred
• At least five (5) years of experience in a healthcare related environment - Preferred

Skills and Abilities

• Intermediate knowledge of medical terminology and protocols (Required proficiency)
• Intermediate knowledge of HIPAA regulations (Required proficiency)
• Intermediate proficiency with electronic medical record software (EPIC) (Required proficiency)
• Advanced proficiency with word processing software (Word) (Required proficiency)
• Advanced proficiency with presentation software (PowerPoint) (Required proficiency)
• Intermediate proficiency with spreadsheet software (Excel) (Required proficiency)
• Excellent verbal and written communications skills (Required proficiency)
• Excellent customer service skills (Required proficiency)
• Excellent interpersonal skills (Required proficiency)
• Excellent time management skills (Required proficiency)
• Excellent organizational skills (Required proficiency)
• Strong conflict resolution skills (Required proficiency)
• Ability to work independently with minimal supervision (Required proficiency)
• Ability to maintain confidentiality and professionalism (Required proficiency)
• Ability to collaborate with stakeholders at all levels (Required proficiency)

SALARY RANGE:

$58,300.00 - $72,900.00 Annually

For more information and to apply for this position, please visit Careers at CHOP. 
 

The School-Based Aggression & Bullying Prevention Team in the Center for Violence Prevention at the Children’s Hospital of Philadelphia is seeking Student Research Assistants for the 2026-2027 academic year (Fall 2026-Spring 2027). This is a volunteer position for students interested in gaining hands-on experience in school-based intervention research and prevention science in applied research settings.

Eligible candidates must:

• Be undergraduate (junior or senior) OR graduate level students in psychology, public health, education, health sciences, or related fields in social/behavioral sciences
• Commit to volunteering approximately 2 days a week (10-16 hours) minimum
  
  • Schedule changes between fall and spring semesters will be accommodated
  • Commitment required for the full academic year (Fall 2026 - Spring 2027)

• Secure own transportation to/from participating schools and the Roberts Center for Pediatric Research (travel costs will be reimbursed per mile).

Job Summary

Student Research Assistants will support ongoing research projects that prevent and intervene with aggression and bullying among elementary-aged students. Participating schools are located in Philadelphia and surrounding areas. This role offers opportunities to engage in school-based data collection, REDCap survey support, and professional development activities, while working closely with a collaborative team of faculty investigators, intervention coaches, and research coordinators and staff.

Student Research Assistant Responsibilities

• Partner with schools and represent the CHOP team and research studies in a professional, respectful manner

• Support recruitment and consent procedures with students, teachers, and other school staff

• Assist with in-school data collection in participating elementary schools

• Administer electronic surveys to students and support survey logistics

• Assist with REDCap survey development and management (e.g., survey set-up, testing)

• Help with data tracking (e.g., completion records), data entry, and quality checks

• Support professional development and training activities for school staff

• Prepare and organize intervention materials, assessment packets, and other research supplies

• Collaborate with a multidisciplinary research team

Successful candidates will: 

• Have a minimum GPA of 3.5
• Have prior school-based and/or research experience (preferred)
• Be a highly reliable team player, with excellent communication and time management skills and a strong work ethic
• Pass a criminal background check, child abuse clearance, FBI fingerprinting, per CHOP’s requirements
• Have up to date immunization records & complete a 2-step PPD tuberculosis skin test

• Reliable transportation required (car or strong familiarity with public transportation to travel to schools)

Please Note: This is an unpaid/volunteer position. Supervisors will work with students to fulfill requirements for internship coursework, if needed.

To apply for this position: 

Email: Camila Polanco - polancoc@chop.edu

Include: 1) Current resume or CV 2) Cover Letter 3) Transcript, unofficial version is acceptable